Atlas VPN services have been closed starting April 24th. In this article, we will answer any questions that may arise and explain how these changes affect you.
- Why was Atlas VPN closed?
- What's next for Atlas VPN users?
- How did my service change as an Atlas VPN premium user?
- If I had Atlas VPN premium service with add-ons, how did my service change?
- What if I had auto-renewal enabled on my Atlas VPN service?
- How are users without auto-renewal on their Atlas VPN service affected?
- What if my subscription expired between March 25 and April 24?
- Are all my Atlas VPN features available on NordVPN?
- Does NordVPN have access to my Atlas VPN account information?
- What data has been transferred to NordVPN?
- Why can't I purchase a new Atlas VPN subscription?
Why was Atlas VPN closed?
Atlas VPN was closed due to insurmountable challenges, including rapidly advancing technological demands, a highly competitive market, and escalating costs of providing top-tier services, making it unsustainable to continue in the long term.
What's next for Atlas VPN users?
Atlas VPN partnered with its sister company, NordVPN, to ensure our users continue to enjoy secure VPN services. All Atlas VPN paid subscribers have been transferred to the NordVPN service for the remainder of their subscription period.
How did my service change as an Atlas VPN premium user?
Your service was transitioned to NordVPN on April 24. You can use all premium NordVPN features without additional cost until your current subscription expires.
If I had Atlas VPN premium service with add-ons, how did my service change?
NordVPN honors your existing subscription, including equivalent add-ons, ensuring a seamless transition.
What if I had auto-renewal enabled on my Atlas VPN service?
Auto-renewal was disabled, and NordVPN will provide instructions on setting up a new subscription if you wish to continue after your current period ends.
How are users without auto-renewal on their Atlas VPN service affected?
No action is required from you. Your service transitioned to NordVPN until the end of your current subscription period.
What if my subscription expired between March 25 and April 24?
If your subscription ended before migration, you weren't transitioned to NordVPN. However, as a former Atlas VPN user, you're eligible for an exclusive price offer from NordVPN. Keep an eye on your email to claim it.
Are all my Atlas VPN features available on NordVPN?
Most Atlas VPN features are available on NordVPN, with some specific features possibly varying. However, NordVPN offers a comprehensive set of security features likely to meet or exceed your expectations.
Does NordVPN have access to my Atlas VPN account information?
Minimal data necessary to set up your subscription on NordVPN has been transferred securely, including your subscription length and the email address used to register your account.
What data has been transferred to NordVPN?
The data transferred includes your subscription length and the email address you used for your Atlas VPN account registration.
Why can't I purchase a new Atlas VPN subscription?
New Atlas VPN subscriptions are no longer available, as the service is sunsetting. Potential users are encouraged to explore NordVPN for their cybersecurity needs.