Why can’t I use premium services after a successful purchase?

  • Updated

Please check whether the purchase went smoothly by looking at your bank statements. Additionally, bear in mind that purchases via Google Play or Apple Store might take 24 before you receive an invoice. Find the “Restore Purchase” button on the Atlas VPN dashboards and follow further instructions.

 

If you have purchased a subscription via the Atlas VPN official website and your account is still marked as "free", please contact us at support@atlasvpn.com and our support team will help you sort these issues out.

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