How to locate the User ID on Android and iOS devices?

  • Updated

This tutorial will show you how to locate the User ID on the Atlas VPN application using an Android or iOS device. 

Note: You should log into the account that has your active premium subscription, as otherwise, the Atlas VPN application will display a different User ID.

1. On the main screen, click on the Settings button (gear icon) at the bottom right:

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2. Once opened, tap the Support Center button:

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3. After that, tap on the option View User ID, and it will appear on your screen.

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To provide our customer care team with your User ID, simply copy and paste it to an email at support@atlasvpn.com. Premium customers can also reach us via live chat by logging into the Atlas VPN account here.