This tutorial will show you how to locate the User ID on the Atlas VPN application using an Android or iOS device.
Note: You should log into the account that has your active premium subscription, as otherwise, the Atlas VPN application will display a different User ID.
1. On the main screen, click on the Settings button (gear icon) at the bottom right:
2. Once opened, tap the Support Center button:
3. After that, tap on the option View User ID, and it will appear on your screen.
To provide our customer care team with your User ID, simply copy and paste it to an email at firstname.lastname@example.org. Premium customers can also reach us via live chat by logging into the Atlas VPN account here.