Locating the User ID on Android and iOS devices

  • Updated

This tutorial will show you how to locate the User ID on the Atlas VPN application using an Android or iOS device. 

Note: You should log into the account that has your active premium subscription, as otherwise, the Atlas VPN application will display a different User ID.

1. On the main screen, tap the Settings button (gear icon) at the bottom right, scroll down, and go to the Support center.
    

 

2. Tap on the option View User ID.
   


  

 3. The User ID will be displayed on your screen. To copy it, tap the Copy to clipboard button. 

 

 

To provide our customer care team with your User ID, simply copy and paste it to the email form.

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