This tutorial will show you how to locate the User ID on the Atlas VPN application using a Windows device.
Note: You should log into the account that has your active premium subscription, as otherwise, the Atlas VPN application will display a different User ID.
Once you open AtlasVPN, click the Settings button on the left side of the window, then go to the Account tab and you will see your User ID displayed at the top of the menu.
To provide our customer care team with your User ID, simply click on copy and paste it to an email at firstname.lastname@example.org! Premium customers can also reach us via live chat by logging into the Atlas VPN account here.