This tutorial will show you how to locate the User ID on the Atlas VPN application using a macOS device.
Note: you should log into the account that has your active premium subscription, as otherwise, the Atlas VPN application will display a different User ID.
Once you open AtlasVPN, click the Settings button on the left side of the application. Then, go to the Account tab and the User ID will be displayed at the top of the window.
To provide our customer care team with your User ID, simply click copy and paste it to an email at firstname.lastname@example.org! Premium customers can also reach us via live chat by logging into the Atlas VPN account here.