Have you noticed your connection speed dropping by more than 30% while using VPN? Try troubleshooting this issue on your Windows device by following these steps:
- Try different VPN servers. The closer the server is to your location physically, the better the speed.
- Try changing the connection protocol in your VPN application.
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Avoid MultiHop+ and Privacy Pro servers. Lower speed is expected while connected to these types of servers, as the data is routed through an additional tunnel for more security.
- Try switching from Wi-Fi to a wired connection or vice versa to see which one works better.
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Disable any antivirus you are using, and check if it helps the connection speed.
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Restart your device.
- Try disabling the firewall of your device and testing the connection speed to see if there might be any unnecessary restrictions set up.
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Switch the network you are connected to. If you are using WiFi, try a mobile hotspot and so on.
- Try reinstalling the Atlas VPN application on your device.
- If you are using WiFi to connect, try restarting your router.
Note: If the solutions in this article were not helpful, contact our customer support team for further assistance.
