In some cases, your device might have trouble establishing a secure VPN tunnel. This can be caused by device configurations, interfering software, or certain network restrictions.
If you are unable to connect to Atlas VPN servers, try troubleshooting the issue by following these guides:
The steps below are universal for all devices, however, we highly recommend visiting the articles mentioned above for more detailed troubleshooting.
- Try connecting to a few different servers, and check if the issue persists. You could also try reaching the neighboring countries.
- Try changing the connection protocol.
- Make sure you are not using any other VPN services.
- Check if your network is restricted. If that is the case, follow our guide for connecting from a country with internet restrictions.
Log out and log back into your Atlas VPN application.