Unable to connect to VPN on Android

  • Updated

Connectivity issues could be caused by many different factors, such as interfering applications, network restrictions, and so on. Try following these troubleshooting steps to fix those issues and connect:
 

  1. Try connecting to a few different servers, and check if the issue persists. You could also try reaching the neighboring countries.
      
  2. Try changing the connection protocol.
      
  3. If you have any antivirus or firewall software on your device, please try disabling it to see if it might be interfering with your VPN connection.
      
  4. Make sure you are not using any other VPN services.
       
  5. Try connecting to a different network. One of the easiest ways to do that is to switch between Wi-Fi and cellular networks.

  6. Log out and log back into the Atlas VPN app.

  7. Reset VPN configurations.
     
  8. Try reinstalling the Atlas VPN application to reset the configuration.

  9. Check if your network is restricted. If that is the case, follow our guide for connecting from a country with internet restrictions.

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