I have been charged twice

  • Updated

In case you notice multiple charges in your records that were made by mistake, please contact our support team and provide as much information about your payments as possible.

Here is the information that will help our support team to resolve the issue:

    • Payment method (credit/debit card, PayPal, Google Play Store, etc.);

    • Payment date and amount;

    • Order ID or transaction number.

Our customer support team might also ask you for a screenshot of the transaction.

With all the required information, the customer support team will be able to investigate the case and solve it ASAP. We appreciate your patience!


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