Slow internet speed on Fire TV

  • Updated

If after testing your connection speed you have determined that the difference is too big for you and imposes on your normal internet usage, you may use these steps to troubleshoot the issue for your Fire OS device:

  1. Try different VPN servers. The closer the server is to your location physically, the better the speed.

  2. Try switching between a wired connection (Ethernet) and Wi-Fi.

  3. Try reinstalling the Atlas VPN application on your device.

  4. Try changing the connection protocol for your Atlas VPN application:

    Please head to Atlas VPN application Settings -> VPN Protocol -> IPSec/IKEv2 or WireGuard® to see which one produces better results.

WireGuard® is a registered trademark of Jason A. Donenfeld.

In case these steps are not helpful, please drop us an email at support@atlasvpn.com! Premium customers can also reach us via live chat by logging into the Atlas VPN account here.