Skip to main content
Atlas VPN Help Center home page
Help center
Search
  • VPN apps
  • Submit a request
  • Log in

Troubleshooting

Content accessibility

  • Unable to reach streaming services
  • Unable to reach websites or apps
  • Unable to access bank or government websites
  • Clearing cache
  • Enabling Incognito mode on a browser
  • Changing the location of Apple ID or Google Play Store

See all 7 articles

Slow speed

  • Slow speed while connected to VPN
  • Slow internet speed on Windows
  • Slow internet speed on macOS
  • Slow internet speed on Android
  • Slow internet speed on iOS
  • Slow internet speed on Android TV and Fire TV

See all 7 articles

Connectivity

  • Unable to connect to Atlas VPN servers
  • No internet access with Atlas VPN
  • Connecting to Atlas VPN on a public Wi-Fi
  • Connecting from a country with internet restrictions
  • Retrieving Atlas VPN application diagnostics
  • Whitelisting Atlas VPN on Avast antivirus

See all 25 articles

App troubleshooting

  • Logging into Atlas VPN app on Android TV
  • Updating the Atlas VPN application
  • Reinstalling Atlas VPN on Windows
  • Reinstalling Atlas VPN on macOS
  • Reinstalling Atlas VPN on Android
  • Reinstalling Atlas VPN on iOS

See all 8 articles

Still need help?

Our helpful customer service team are here to assist you!

Contact us