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FAQ

  • How to fix 'Parameter is incorrect 87' issue on Windows
  • How can I receive a refund?
  • Can I use my premium services on more than one device?
  • Why can’t I use premium services after a successful purchase?
  • What refund policy does Atlas VPN follow?
  • What if my PC does not support Atlas VPN 64-bit?
  • Do you monitor users’ browsing and private information?
  • How many devices can connect to my premium account simultaneously?
  • How to unlink my premium services from one of the connected devices?
  • Premium or free Atlas VPN: what are the main differences?
  • How do I sign in to my premium account and add new devices?
  • What devices are supported by Atlas VPN?
  • How do recurring payments work?
  • How do I become your affiliate?
  • What encryption does Atlas VPN use to secure traffic?
  • Something doesn’t work right. How do I get help?
  • Are VPNs legal?
  • What is a kill switch? Does Atlas VPN have it?
  • Are there any bandwidth limitations with Atlas VPN?
  • Can DNS or IP leaks occur with Atlas VPN?
  • How do I sign in to Atlas VPN?
  • Can I cancel my subscription?
  • How can I make a payment for a subscription?
  • How do I set up Atlas VPN?
  • What is a virtual private network?
  • How does a VPN work?
  • What services can I access with a VPN?
  • Is Atlas VPN free?
  • Where are your servers located?
  • Do you offer a free trial?
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